Online Business ManageMENT
For organisations that measure success through the eyes of their people.
A cookie-cutter approach to online business management? No thanks. Our background in sociocultural anthropology and psychology tells us that trying to push a round peg into a square hole never works. To see real change (think the business booming, positive culture building, genuine kind) takes a one-on-one approach – and we’re here for it!
We’ll get to know you, your business, and your people. And then work collaboratively to assess, report, and facilitate solutions that will see the positive change that you’ve been looking for.
Sound good? Browse our online business manager services below or get in touch if you’re after something a little different.
Online Business Manager Services
Change Management
Change can be a word that we all dread, but when done well, it can be positive. From change comes growth, promotion, and new opportunities. It allows people to be seen, recognised and celebrated – something that people at any stage of their career can benefit from.
We don’t come in with clipboards and power suits. Instead, we’ll spend time getting to know your team before using the people-focused ADKAR© framework to get to the heart of what’s going on for them in the workplace.
But it’s not all about numbers and fancy reports (oh, but we do love a pretty spreadsheet). Change comes from going back to the people behind the data and using their suggestions and insights to better the organisation in ways that impact your daily operations, improve staff turnover and subsequently your bottom line.
With reports in hand, we’ll facilitate and coordinate the team-building sessions, training and initiatives required to make these good changes stick.
Holistic Executive Support
Holistic is only a buzzword if you make it one. We take it back to what it really means – seeing the whole person as an individual, meeting them where they are at and supporting them with their needs.
You’re a founder or an executive leader because you’re great at what you do, but big leadership roles require you to flex new muscles such as improving your executive functioning, planning and decision-making skills.
There may be gaps that you can easily see yourself, like workforce planning and daily organisation and those that you may not have thought about like your will or regular catchups with your financial planner (yes, you need a financial planner).
We’re here to help you build practical skills, find opportunities to upskill existing staff to support you and provide valuable insight into steps that you can take now (yes, the financial planner is one of them) that one day in the future you’ll be very thankful for.
Microlearning and Mentoring
We’re not here to be your virtual assistant, but we will upskill and mentor your team with everything that we know. We’re talking note-taking skills, office management, and organising a diary. All the tasks that you need your team to take care of so you can get on with the big-picture thinking.
Forget traditional learning, where you need to sit through a course that covers things that you already know or are irrelevant to the role. Our customised training and support directly target the skills that you need within the organisation and then provide ongoing support and mentoring so your staff feel confident and competent growing within their role and taking on new tasks.
It’s about increasing workplace retention by supporting staff in the role that they’re in and the role that they want to be, no matter how senior they are within the organisation.
Sarah, Office Magazine
“I was so surprised by Sarah's depth of knowledge that spans my whole business. She provides a bird’s eye view when I focus on specific tasks. She is diligent, thorough and reliable. By taking her advice, I can work more effectively and I now have more time that allows me to spend in other areas of my business.”
Grow your business well.
Work with a human-centric OBM who’ll support you to get your people, processes and planning in place.
